About FACE BPO

A thoughtful partner for the business of care

We help healthcare organizations bring more clarity, consistency, and follow-through to the work that supports financial performance.

Clinicians reviewing operational information together on a tablet

Our Experience

Experience behind every service

Best RCM Services

Accuracy: Our high Clean Claim Ratio means you get paid faster, with fewer rejections.

Persistence: A low Denial Ratio is achieved through meticulous follow-up and expert appeals.

Security: We guarantee 100% adherence to HIPAA protocols, protecting your data and your reputation.

Experienced Team

Face Bpo is medical billing company with over 15 years of experience in Emergency Medicine, Cardiology, Pediatrics, Neurology, Pain Management and Multi-Specialty billing. The company employs highly trained experts in billing, coding, training, and practice management to physician groups across the United States.

Our Key Success Factors include:

  • Over 15 years experience in Medical Billing, Coding, Practice Management, and Managed Care.
  • Consistently High Reimbursement Rates
  • Cutting edge technology and cloud computing with full client access
  • Custom Reporting
  • Complete customization of billing procedures
  • Extensive portfolio of services
  • Regulatory Compliance Consulting and Implementation

How We Work

Three principles behind the daily work

Accuracy

Careful preparation and review help reduce avoidable rework and give claims a clearer path through the revenue cycle.

Persistence

Defined ownership, detailed follow-up, and appropriate appeals help keep unresolved accounts from being overlooked.

Responsible handling

Documented, HIPAA-aligned procedures support thoughtful handling of practice and patient information.

Working Together

A partnership with visible responsibilities

01

Listen first

Understand your current workflow, goals, constraints, and team responsibilities.

02

Define the work

Agree on scope, handoffs, access, timelines, reporting, and escalation paths.

03

Stay connected

Share progress, raise questions early, and keep ownership visible across teams.

04

Improve deliberately

Use operating data and team feedback to focus improvement where it matters.

Our Performance

Experience supported by measurable workflows

70+
Practices served
98%
Clean claim rate
15+
Years of experience
<5%
Denial rate